A Review of Travel Site Trip Summary / Review by Mary Brodie

Maybe fewer layers of expand/collapse

  • Mary Brodie

    Mary Brodie

    Rank: 10 Newbie

    3

    • Design: 3
    • Purpose: 4
    • Originality: 4
    • Engagement: 4
    0 Votes
    Maybe fewer layers of expand/collapse

    Posted on Mar 17, 2010 at 9:34 AM

    I like the rolled up level where you tell the user "You have a package and it costs this much." For the components of the package (flight, hotel, etc.) you may want to give the user a little more detail or display the details rather than have them be collapsed. The details for those items (so things like airplane types, etc.) could be expand/collapsed and displayed as collapsed (most people won't care at that point to see them). However, maybe give the information in a shorter, abbreviated form to the user earlier on rather than hide it.

    I'm also wondering where in the flow this will appear. If it is on a review screen - I'd say show the abbreviated information most definitely. If it's in path, hide it with the user having the opportunity to view or close it.

    I hope this helps......

    • Scott Galloway
      Scott Galloway commented:
      Posted: on Mar 22, 2010 at 11:51 AM

      Great feedback Mary, thank you; great point about where in the flow this appears as well - We envision this throughout the user's navigation through product options and creating their itinerary, but also on a review page - I'm thinking that the review page would show the full details by default.

      I like your input on fewer expand / contracts - this is one of the things I was concerned about as well.