First of all congratulations for submitting a wire frame. It is so much better to have a critique of the functionality at this early flexible stage.
I will go through the page from the top:
First of all I think you have thought about your fold line somewhat. But maybe not where it ends. Make sure you have got a comfortable fold line.
I am slightly confused about the sign in/login which does not appear on your page ... whilst having to sign in this does put off new users I imagine it might put off your current users if they can't find where to login quickly. So I guess i need to understand how this is going to work. The point is check this design is going to work for both new and current users.
I like this design a great deal more than what you currently have. You are making much better use of your screen real estate.
One thing I do like about your current design is the very large search box. Wonder if you should keep this large in the current design.
The Browse Essays and writing guides work fine. I wonder if login should go up here too.
I like the fact that the yellow buttons can be removed if you no longer need that functionality. Do you really need four of them ... the quick research better grades does not really indicate where this will take you.
I think somehow you have to make the free option more visible. A lot of your customers will be cash strapped students. Maybe this would be a good fourth option ... the focus could be on "swapping"... Swap your essay for some free research time. Swapping is a notion most students are familiar with (-:
You have to make sure that the yellow options feel clickable. Not sure that they will if they don't look button like.
The green panels are very important. I think you absolutely have to get across that this is a genuine, valid and useful resource rather than some scam. So good idea especially for a landing page. The related essays box is also very key. Some endorsements from academics would be even better.... but maybe you won't find an academic prepared to endorse it.
In terms of allocation of space I would perhaps allocated more space to the related essays and slightly less to the "what members are saying"
On the right hand side the breadcrumbs are excellent (especially the numbers).
I'm not sure the button placed on top of the text rather than inline is a better idea. It will just frustrate your users that they can't read the text. I think it works fine inline as you have on the website currently.
I guess if you really want to minimise the use of text you could use some sort of hover facility so they get the start of a para and they have to hover to see more if they click then it gives the whole paragraph in the appropriate part of the essay. In this way they could get more of a summary of the whole essay. Each para could have associated keywords and perhaps icons to indicate how often they are used in the paragraph. Kind of a visual overview of the focus of each paragraph. Not sure how that would work.
You mention being able to give your users a sense of the whole set. You could think about visualisation tools to visualise the whole set of documents. Which are the most popular? What is hot right now? What has just come in? How do keywords relate to each other. This would be fun to explore and provide a buzz to encourage people to come to visit your site.
There are a whole host of word based visualisations that have been developed within academia that have yet to make it into tools regularly: Infosky http://www.infovis-wiki.net/index.php?title=InfoSky Tilebars http://people.ischool.berkeley.edu/~hearst/research/tilebars.html http://www.improving-visualisation.org/vis/id=89 Treemaps e.g. newsmap http://newsmap.jp/ or even wordle type representations.
You could also make a lot more use of icons on your page ... create a page, view, keyword and comment icon. Gravatars next to the comments might give you some visuals.
Thats all I can think of right now.
As an aside reviewing a wire frame definitely forces one to focus on the user ... thanks again. I hope others do the same.
Hi Lisa,
Thank you for the amazing review! This is what really makes ConceptFeedback so cool. Also thanks for the support in me posting a wireframe - I completely agree with you that it's very valuable getting feedback this early in the process. As you wrote "reviewing a wire frame definitely forces one to focus on the user" - exactly!
Your comments: - yellow boxes more button like: completely agree, added to the list of tasks to the designer - quote from someone from the academic community: we have several already, it's just listing them there. And you are right, that would add further credibility, will add it to the next iteration of this wireframe - about the "view full essay" button covering the text vs. being inline: I see your point, but the idea was to visually give the impression that there's more. That you are not seeing the full essay, but only part of it. By half-covering it I thought it became clearer that the essay contains more text than what we are showing. I'll keep this in mind when we user start user testing - 3 vs. 4 yellow buttons: notes. I'm personally in love with the fourth button, but I seem to be the only one, so I'll reconsider removing it. - login button: I actually made a silly mistake. I deliberately left out a few buttons (login, twitter and facebook buttons) as I thought we they'd just distract on the wireframe. But now I see that I should have included them from the begininning. - promoting the free option more: you are right, I'll work on this - about academic worries: we know that some users worry about risks of using sample papers. This is unfounded if you use them correctly (for inspiration, for finding other primary sources, always citing your sources etc). We want to address this head-on with the top-right link "Isn't it risky to use sample papers?". However, in the click tests we've run so far (www.theclicktest.com) hardly anyone clicks on it. Wondering if I should just underline the link or make it more prominent.
You posted other ideas I didn't comment on here - I'm considering all of them.
About the eye path link from Andy. I've seen one eye path test which supports what he is writing about http://usableworld.com.au/2009/03/16/you-look-where-they-look/
Thank you so much for the feedback. All the best, Jens
Hi Jens
you might be able to place a "View More/Less" button (rather than the floating "View full essay now") at the bottom of the visible copy, then use something like JQuery to display more or less of the copy.
In terms of flow for eye path, I recently saw this article on "Understanding Z-Layout" which might be of interest http://webdesign.tutsplus.com/articles/design-theory/understanding-the-z-layout-in-web-design/
It would be good to mention this "100,000 essays" prominently somewhere, but it's hard to say looking at the wire-frame, as it already looks like a lot of information.
Maybe in the search box, the default text could read "search 10,000 essays". I don't really love that idea, but when you do the graphic layout, you might find the right place for it.
Hi Ricky - thanks for your review. I think you are on to something with the jQuery suggestion - the question is just how to implement it in a user-friendly way. Great article at tutsplus, certainly useful. Good point about the "search 10,000 essays" in the search box. I was also thinking about using the text "search kennedy essays".
Thanks again, Jens
Hi Ricky - in case you are interested I posted an updated version of this concept.
Before starting this review, I looked at the current site to get a better understanding behind only 2 buttons, in the navigation.
I have to say that I think this wire frame is better laid out than the current site, as it's not as jumbled.
One of things, I found awkward on the current site, is how the content area sits under the side statistics / related essays.
I also think that this wire frame seems a little more intuitive with the sub menu "stuck on your essay" under the main nav, I see that you can minimize it, I think it should only minimisable, once you have logged in.
In this mock up the "view full essay...." is this a button, or does it have a Grey overlay, over the whole essay area, with the button over the top? I quite like how you have it currently on the current site...
Hi Aaran, I'm glad you think this concept is going in the right direction. And thanks for the comment about keeping the "view this essay" button inline. Lisa made a similar comment, so it seems I should really consider this. All the best, Jens
Hi Aaran - in case you are interested I posed an updated version of this concept.
Hi Jens,
I spend some time today moving things around on you mockup. This is not a perfect solution as I would have to spend few hours first analysing your site. I didn't add any elements - just used what you put there.
If you have any questions feel free to drop me a line.
Hope this helps.
Cheers!
Michael
(user experience designer & strategist)
Hi Michael,
I'm just blown away by the quality of reviews on ConceptFeedback. It's so refreshing getting a new visual perspective on something I've been buried in for the last couple of weeks. Thank you!
One specific question: you put the breadcrumb outside the dotted line container. My idea with that container was to keep all information which specifically relates to the essay stay inside that box. Any reason you put it outside?
Kind regards, Jens
Jens :) It's the article people are interested in the first place. So let's them have it. Let them be hooked to your content and after that suggest membership. Not the other way round :)
BREADCRUMBS
I think this is a better place for it.
I hope my reasoning is clear :)
Breadcrumbs: good point. I'm going to move it outside the box.
Columns: I understand your logic, but we face the challenge that user's generally aren't searching for essays about jfk, they are simply searching information about jfk (or whatever the topic may be). They don't arrive in a buying mood. So when they discover that they have to register/pay, they bounce. Therefore we need to really show why registering might be worth the effort. Secondly, we actually tested both column placements and on the left had higher engagement. However, I really like the eye-path on your mockup, I think it's stronger than what I was able to come up with, so I'll give this some extra thought.
In any case, you've obviously given thought to each of your design decisions. I'll be following your reviews :)
Jens,
Is this intended to represent your 'final' site? OR is it just a rough wire-frame?
I am not sure where to begin, and don't want to comment on stuff that is 'not-designed' as I am guessing, is the case.
Thanks.
Hi James, Thanks for pointing this out, I should have been 100% clear about this. This is NOT the final design, it's a MOCKUP. I'll update the description right away. Kind regards, Jens
@ Jens. Any chance to get a BMML source file from you to play a little with this Balsamiq mockup? I don't want to build it from a scratch.
Hi Michael,
Of course. You can download the BMML file here: http://bytebounce.com/file/1989/5373b/mockup35.bmml
P.s. I love the concept of eyepaths ... noticed the article you referenced on twitter. http://www.andyrutledge.com/eye-paths.php Wonder if things like this have ever been tested with eye trackers ... would be fascinating to watch.