
This concept is a new version of an older concept. View Old Version

This concept is a new version of an older concept. View Old Version
I didn't take part in the review of the first version of this concept, so sorry if I'm taking a few steps back here.
My comments (marketing/conversion rate perspective, as always) are included in the notes.
All the best, Jens
P.S. "8000 credits"... I wish :)

I'd make these CTAs stand out more. They are competing for attention with the lower part of the screen. There shouldn't be any doubt where you want the visitor to click - and I think there is a bit of doubt here.
Considering how much space these two sales arguments take up, they better work! IMO you have much stronger motivators to use. I'd drop the visibility one and re-introduce a testimonial. When I paid I wanted 3rd party insurance that I was getting useful feedback, quickly. Keep in mind that "65% more reviews" and "90% more visibility" are both features. Think of benefits: happier clients, more work, spend less time developing concepts, get reassurance from peers/pros.
Presumption: this page is most relevant for first-time buyers. Second-time buyers will already know the value of CF and be less in doubt about what plan to choose. Ok, you are helping me decide by listing all the features of each plan. Secondly the "professional" option is high-lighted - that helps me know which one you recommend. But why do you recommend the "professional" option. It's the most expensive, is that the only reason? Give me one extra push in this direction. A common approach is of course badges that say things like "most popular plan", "most value for money". Or simply "recommended". It helps take a little bit of anxiety away from users who are having a hard time deciding.
Just a distraction. They already started the process of posting a concept. You don't want them to leave now.
Probably remove. Why would you want them to register at this point?
I'd remove these four navigation items. This is the one page you don't want your visitor to leave. Keep him focused, reduce options.
Maybe I'm getting this wrong, but.... if this guy has >50 credits, shouldn't it say "spend" and not "purchase" credits?
As a paying customer: It's cool that I can award credits, but it's secondary to the all the other cool benefits of using CF. Awarding credits is good for the community, but of little real value to a paying customer. I'd probably put this one lowest on the list.
Curious why you dropped the medal. IMO the medal makes it much easier to decipher this table.
For me there is missing the most important point. How many reviews do I get. Crucial!
Do you have numbers on how long it takes, on average, to get feedback? A concern I had when I signed up was if I had to wait several weeks to get my 5 reviews. I imagine "professional" plan users getting feedback faster. If this information can be summed up in a nice way, consider including it.
... was removed. That's probably a good idea, but you might still have one of those small links above the footer that says "CF also has a free plan". They click there and get an explanation of the credit system.
Hi Andrew / Aurimas
I see that traditional approach won your hearts and minds :)
Few issues:
H1 is not strong enough
You have 8000 Credits is too far away from How Do I Earn Credits. (proximity rule)
Posting and Purchase buttons are the same when I would expect you would like to suggest buying :)
Package names do not explain much.
Real prices are not visible and have to be calculated using credit to dollar conversion rate hidden in the top right corner.
I suggest adding Buy more credits button for companies to top up their account with any amount of credits which are not connected with any review package and can be used later by designers.
Pay only the difference between credits you have and the price of package. This way system looks more fair. Otherwise you force poor user to cough up $50 even if he has 45 Credits.
Credits you can award will confuse new users. It will be hard for them to understand relation of those credits to the credits they have to buy with dollars?
65% & 90% should be self-explanatory so no text below is needed.
I think buyers will be more interested in higher quality feedback than in 90% better visibility.
As usual a quick mockup addressing those issues.
Cheers!
Michael
(user experience designer & strategist)
Michael - excellent. I'm going to do an update and email it to you when I'm done.
The page lacks visual hierarchy.
That's good stuff, Jens. I'll work on the changes tomorrow - really good points you bring up.